Frequently Asked Questions
How long does it take to receive my results?
Turnaround times vary by test, but most routine analyses are completed within 24–48 hours.
Do I need a doctor’s referral?
Some specialised tests require a referral, while many routine screenings can be requested directly.
Are my results confidential?
Yes. We follow strict data protection policies to ensure complete confidentiality and secure reporting.
Do you offer home sample collection?
Home collection may be available depending on location and test type. Please contact us for availability.
How accurate are your tests?
We use calibrated equipment, validated methods, and rigorous quality control procedures to ensure highly reliable results.
Can I speak to someone about my results?
Yes. Our team can provide guidance and recommend discussing findings with your healthcare provider if needed.
Still have a question?
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